Privacy Policy

Last updated: 01 October 2026

This Privacy Policy explains how The Calling (“we”, “us”, “our”) collects and uses your personal data when you visit https://therevival.scot/ (the “Site”) and contact us about The Calling Event (the “Event”).

We act as the data controller for personal data processed via the Site, unless stated otherwise. If you have questions, contact us using the details below.

1. Who we are and how to contact us

Company name: The Calling (Scotland) Ltd
Company number: SC861371
Registered address: Pioneer House, 2 Renshaw place, Eurocentral, Holytown, Motherwell. ML1 4UF
Trading name (if different):
Email: [email protected]
Telephone: +44 (0)3308 182690
Data Protection Officer / privacy lead: Kenny Scott – [email protected]

Our supervisory authority is the UK Information Commissioner’s Office (ICO). You can complain to the ICO (see section 12).

2. Personal data we collect

2.1 Data you provide to us (contact forms – HubSpot)

When you submit a form on our Site, we collect: first name, last name, email address, and your message.
Source: directly from you via forms powered by HubSpot.

We do not collect special category data (e.g., health or access requirements) via this Site.

2.2 Data we collect automatically (cookies & similar)

With your consent, we use Google Analytics 4 (GA4) to collect usage data such as pages viewed, links clicked, approximate location (city/region), device/browser, and identifiers like GA4 client IDs and truncated/anonymised IP information.

2.3 Data from third parties

We do not receive personal data about you from third parties for this Site, unless you separately consent to specific sharing (see section 5.2 – Sponsors/partners).

3. Why we process your data and legal bases

Purpose	Data	Legal basis
Respond to your enquiries and manage follow-ups in HubSpot	Name, email, message; interaction metadata	Legitimate interests (to respond to your request)
Provide updates you ask for about the Event	Name, email	Legitimate interests (information you requested)
Send marketing emails (if you opt in)	Name, email, preferences	Consent (you can withdraw at any time)
Website analytics and improvement (GA4)	Usage/analytics data, identifiers	Consent (non-essential cookies under PECR)
Security, debugging and fraud prevention	IP/log data (as applicable)	Legitimate interests
Legal and compliance	Relevant data	Legal obligation / legitimate interests

If you withdraw consent (e.g., analytics or marketing), this will not affect processing already carried out before withdrawal.

4. HubSpot forms & CRM

We use HubSpot to collect your form details and manage responses.

What we process: the form fields you submit (first name, last name, email, message) and technical metadata (submission time, page URL, form ID).
Marketing: we only add you to marketing lists if you clearly opt in.
Temporary backup storage (delivery resilience): to ensure email delivery to HubSpot/our inbox, we store a copy of form submissions on the website for 7 days as a backup. After 7 days, backups are automatically deleted. (Your primary record remains in HubSpot if delivery succeeded.)

5. Disclosures and recipients

5.1 Service providers (processors)

We share data with trusted service providers who help us run the Site and respond to you, including:

Website hosting & support: Agency of None
Forms & CRM: HubSpot
Analytics: Google (GA4)

All are bound by contracts with appropriate safeguards. We do not sell your personal data.

5.2 Sponsors/partners

We do not share your personal data with sponsors/partners for their own marketing without your explicit opt-in.

6. Cookies and similar technologies

We use a cookie banner to request your consent for non-essential cookies. You can change your choice at any time via the Manage Consent button.

Essential cookies: needed for the Site to work (always on).
Analytics (GA4): help us understand usage and improve the Site (consent-based).
HubSpot cookies: support forms/chat/CRM features (consent-based).

See our Cookie Policy for a full list and details.

7. Retention

We keep personal data only as long as necessary, then delete or anonymise it.

Form submission backups on the website: 90 days (see section 4).
HubSpot CRM enquiry records: [36 months] from last meaningful interaction.
Marketing contacts: until you unsubscribe; then we keep minimal data on a suppression list to honour your opt-out.
Analytics data (GA4): 14 months
System/security logs: 90 days

8. International transfers

Some providers (e.g., Google and HubSpot) may process data outside the UK/EEA (e.g., USA). Where this occurs, we rely on approved transfer safeguards such as the UK International Data Transfer Addendum (IDTA) and/or the UK Addendum to the EU Standard Contractual Clauses (SCCs), plus supplementary measures where appropriate. You can request details via section 1.

9. Your rights

Under UK GDPR, you have the right to access, rectify, erase, restrict, object (including to direct marketing), data portability (where applicable), and to withdraw consent where processing relies on consent. You can also complain to the ICO (section 12). We may verify your identity before responding.

10. Children

The Event may be open to families; however, this Site is not intended for children, and we do not collect personal data from children via the Site.

11. Security

We implement appropriate technical and organisational measures (e.g., encryption in transit, access controls, least-privilege access, regular reviews). No system is completely secure; please take care when transmitting data online.

12. Complaints (ICO)

You can complain to the Information Commissioner’s Office (ICO):

Website: ico.org.uk/make-a-complaint
Phone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We’d welcome the chance to resolve your concerns first—please contact us (section 1).

13. Changes to this notice

We may update this Privacy Policy to reflect changes in law or our practices. We will post the updated version with a new “Last updated” date and, where appropriate, notify you of significant changes.